Frequently Asked Questions
-
Our afterschool program runs from dismissal until 6:00 PM, Monday through Friday on HISD days.
-
Yes! We offer flexible plans, including drop-in care for families who need occasional coverage.
-
Invoices are emailed on the 1st of each month and are due by the 10th. We do not pro-rate for partial months. -
We offer financial aid and are happy to work with families. Please contact afterschool@helmspta.org to discuss options.
-
Visit the main or tuition plan pages to enroll for the current school year.
-
Schedule changes must be requested in advance and may affect your tuition plan. Contact us to discuss.
-
Absences do not affect monthly tuition. We do not offer refunds or credits for missed days.
-
We share regular newsletters and important program updates through email and Playground, our after-school communication app. To stay informed, please make sure your contact information is current in your Playground App profile.
-
Yes—any authorized adult listed under your child’s “Additional Authorized Pickup” in Playground App may check them out. You can update this list anytime directly through the app.
-
Reach out anytime via email at afterschool@helmspta.org or the Playground App.
-
You are welcome to reach out to our general PTA at hello@helmspta.org.
-
You need to call the front office at 713-867-5130 and let them know, it must be done prior to 2pm.
-
Please send a message to us using the Playground App.
-
Use Office Chat for private or administrative matters (billing, records, confidential issues, etc.); use Classroom Chat for day‑to‑day general communication about your child (scheduling, running late, etc.).